Our Members Our members are an important asset to our charity, and we welcome new members to join us. Citizens Advice Bournemouth, Christchurch & Poole [...]

Citizens Advice BCP is an independent charity governed by a Board of Trustees, whose primary role is to oversee the governance of the organisation’s activities. [...]

Zoe Bradley | Chief Executive Officer Zoe joined Citizens Advice BCP in October 2016, her role is to lead the corporate management of the organisation [...]

Jane Burrows | Chair of Trustees Jane is a member of the Chartered Trading Standards Institute and served as a Principal Officer for BCP Council. [...]

The first Citizens Advice Bureaus opened in 1939 just one day after the outbreak of World War 2. This was in response to the need [...]

Annual Review & Impact 2022-2023. During another year of worry and uncertainty, more and more people have needed our help.

Our approach to complaints We always aim to ensure that everyone comes to see us receives the quality advice they need to be able to [...]