Our Members Our members are an important asset to our charity, and we welcome new members to join us. Citizens Advice Bournemouth, Christchurch & Poole [...]

Citizens Advice BCP is an independent charity governed by a Board of Trustees, whose primary role is to oversee the governance of the organisation’s activities. [...]

Tom Lund – Chief Officer Tom joined Citizens Advice BCP in November 2019 with a strong commitment to social justice and equality. Having previously served [...]

Andrew Karno | Chair of Trustees Before retiring in 2014, Andrew worked in the IT industry for over 35 years in a variety of sectors. [...]

The first Citizens Advice Bureaus opened in 1939 just one day after the outbreak of World War 2. This was in response to the need [...]

During another year of worry and uncertainty, more and more people have needed our help. Read our latest annual review.

Our approach to complaints We always aim to ensure that everyone comes to see us receives the quality advice they need to be able to [...]