We are Citizens Advice Bournemouth Christchurch & Poole
Sometimes problems happen when we least expect them. Whether it is an unexpected event or an unfair policy, the stress and anxiety of knowing what to do next can be overwhelming. We are here to help our residents and communities overcome issues they encounter, by finding a way forward together. We believe that everyone should be entitled to free, quality advice and help to navigate through tough times, and for people to feel to empowered to resolve issues they are facing.
Campaigns & News
Most physical immigration documents are being replaced by eVisas. This includes Biometric residence permits (BRPs), Biometric residence cards (BRCs), Stamps in passports, ‘Vignette’ stickers in [...]
Our very own Amy Peabody’s husband Andrew will be doing the 50km ultra marathon, ‘Run to the Sea Bournemouth’ to raise money for the Citizens [...]
Across Bournemouth, Christchurch & Poole, there are 383 households not claiming Pension Credit where they are entitled to do so. This equates to £10,578,877 in [...]
“The work you do is absolutely gigantic to people’s lives. You don’t have to keep explaining your situation and re-living the feelings of shame and stigma. I still feel like I have Citizens Advice as a place to go to say, ‘I’m struggling’.”
“I was feeling completely overwhelmed with financial worries… But with Citizens Advice help finding solutions, I can now pay my bills. My stress levels have reduced, and I feel so much more positive.”
“Your service has been outstanding in every area possible. I wouldn’t be where I am now, saving enough money to cover my bills, without your help.”
“Before I came to see you, I was feeling suicidal. All I was doing was thinking myself into a spiral, problem after problem and I couldn’t find any solutions. I couldn’t make anyone understand what I face every day. I finally feel like someone’s listening to me”
Our Partners
