Complaints
Our approach to complaints We always aim to ensure that everyone comes to see us receives the quality advice they need to be able to [...]
Annual Review
Annual Review & Impact 2022-2023. During another year of worry and uncertainty, more and more people have needed our help.
Our History
The first Citizens Advice Bureaus opened in 1939 just one day after the outbreak of World War 2. This was in response to the need [...]
Our Trustees
Jane Burrows | Chair of Trustees Jane is a member of the Chartered Trading Standards Institute and served as a Principal Officer for BCP Council. [...]
Our Staff
Zoe Bradley | Chief Executive Officer Zoe joined Citizens Advice BCP in October 2016, her role is to lead the corporate management of the organisation [...]
Governance
Citizens Advice BCP is an independent charity governed by a Board of Trustees, whose primary role is to oversee the governance of the organisation’s activities. [...]